Chegg Payment: Understanding Payment Dashboard, Payment Details and Process

Chegg Payment: Understanding Payment Dashboard, Payment Details and Process

Important Update: Authoring Payment details for October'24 are available on the Expert Payment Dashboard and payments are also processed. Payment details of the October'24 Practice Site and Expert Reviewer Program are now available on the Expert Payment Dashboard and their payments are also processed.

Note: If you are an existing EHPD user and getting this error 'Account does not exist', kindly Sign Up again as it has been deactivated because of inactivity on the EHPD. Once signed up, it will automatically fetch your existing details, and then you can Log In.

1) What is the payment process of Chegg?

Chegg processes payments to its Expert once a month. 
 
Payments are processed through NEFT Bank transfer by the 18th of every month for the solutions submitted in the last month between the 1st and 31st. 
 
For Example- For all the Valid responses submitted by an expert between 1st and 29th Feb 2024, payments will be processed by 18th March 2024. 
 
For more information, check out this amazing video:




2) How can I know about my Chegg Payment Details?

You shall receive your payment details for the current month on/before the 15th  of the subsequent month on the Expert Payment Dashboard’s (EHPD) Payment Certificate section: https://ehpd.cheggindia.com/  
The payment is processed on the 18th of every month.

3) Unable to log in to my Chegg Payment Dashboard (EHPD)?

Note: If you are an existing EHPD user and getting this error 'Account does not exist', kindly Sign Up again as it has been deactivated because of inactivity on the EHPD. Once signed up, it will automatically fetch your existing details, and then you can Log In.

To log in to the Expert Payment Dashboard (EHPD): 
 
1) Go to this link https://ehpd.cheggindia.com/. 
 
2) You need to sign up mandatorily first. Click Sign up and enter your name, Chegg registered email ID and verify the captcha. 
 
3) You will receive an email from experthiring@chegg.com containing the invitation and a link to create a new password. Use the received link to create your EHPD password. [In case the mail is not visible in your inbox, please check your SPAM folder]. 
 
If already signed up, kindly ignore the above step. 
 
You can sign in with your Chegg registered email ID and password on the above link. 
 
If you’ve newly signed up, you will be redirected to the Terms and Conditions section. Please read and accept the Terms and Conditions & submit your name as mentioned in your PAN card (no short forms). 
 
To learn more about Chegg Payment Dashboard (EHPD), check this interesting Video: 




4) Why is my Chegg payment pending? 

If you have not received your payment by the 18th of the current month, we would request you to wait for the 25th of the month. Sometimes, payments may get delayed. However, even after the 25th of the month, if you have still not received it, then your bank refused to process your payment even after multiple trials from our end. Don't worry, your payment is always safe with us, and we'll try and process it again in the next payment cycle (by the 18th of next month). 

 

Payments are reversed mainly due to the following reasons:  

 

1. Bank details submitted by you are incorrect or belong to a non-operational account. 

 

2. Bank details provided by you pertain to an account which is JOINTLY held by more than 1 party. 

 

3. Your name as per our records does not match with the name available in bank records. 

 

5) How much does Chegg pay per solution?

The payout of solutions varies from subject to subject. At Chegg, you can earn up to INR 189 per valid solution. Payout details are shared after completing the hiring process of Chegg. 

 

6) What is the highest Chegg payment/How much does Chegg pay monthly?

Earnings at Chegg depend upon the number of solutions you submit in a month. Some of our experts are earning more than INR 1 Lakh monthly. Chegg allows you to gain unlimited earnings as well as learning, as you learn more and more concepts by authoring solutions. 

 

7) Am I allowed to change/update my bank details for payment?  

We do not allow any Bank/Pan details to change in our system. 

 

Only in case of a Bank Merger/Closure, do we allow bank details modifications. 

 

For bank account closure/merger, please share bank closure/suspension/merger documents such as SMS/email from the bank. Also, the bank details should be yours. 

 

Then, we will share the link to update your bank details and will update your bank details in our records, after verification. 

To learn more about Bank, IFSC & Mobile details update, you can watch this video:






8) Can I submit my parent's/friend's bank details? 

Sorry, we ONLY accept details of bank accounts that have been opened in your name (Joint Accounts are also not accepted).  

 

In case you submit account details that do not belong to you, your details will not be processed, and hence your payment will not be processed. 

 

 

9) Why have you deducted 10% TDS from my payment?  

As per the Income Tax Guidelines: 

We are required to deduct 10% TDS (Tax Deducted at Source) on all Expert payments that we process. For all such deductions made, we will provide you with a TDS certificate/Form 16A every quarter which you may use for claiming IT refunds (if eligible) at the time of filing your Income Tax Returns. 

 

To claim your deducted TDS by filing Income tax returns, please refer to a professional Chartered Accountant. 

 

10) Why is my payment not included in the TDS? 

 

Payment credited month is considered for TDS submission. For example, the Chegg payment for March 2023 was carried out in April 2023, so the TDS consideration will be for April in the case of the March payout.


Note:  Q4 (January-March 2024) Form 16-A is now available on the Expert Payment Dashboard.

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