4.Click on ‘Payment Details/Payment Certificate’ to see your monthly earnings
Will I be notified how much payment I will be getting in a month?
You shall receive details of your earning for the current month on/before 13th (date) of the subsequent month on Expert Payment Dashboard (https://epd.cheggindia.com/) and the corresponding payments would be processed to your bank account by 15th (date).
YOU WILL NOT BE RECEIVING ANY SEPARATE PAYMENT
EMAIL(S) WITH PAYMENT DETAILS. You need to check your payment details on
expert payment dashboard(EPD).
earnings displayed on the portal, reflect the amount which is in
process/already paid to you, or payable in case your bank/PAN details
haven’t been verified yet.
To view your details clearly, open the web application on the laptop/desktop only.
My payment was reversed from my bank account (Return
We tried processing your payments but your bank refused to process it. Don't worry, your payment is safe with us, and we'll try and process it again in the next payment cycle.
Payments are reversed mainly due to one/more of following reasons:
1. Bank details submitted by you are incorrect.
2. Your bank details pertain to an account which is not operational.
3. Bank details provided by you pertain to an account which is JOINTLY held by more than 1 party.
4. Your name as per our records does not match with the name available in bank records.
Why have you deducted 10% TDS from my Payment?
As per the Income Tax Guidelines: We are required to deduct 10% TDS(Tax Deducted At Source) on all Expert payments that we process. For all such deductions made, we will provide you with a TDS certificate/Form 16 every quarter which you may use for claiming IT refunds (if eligible) at the time of filing your Income Tax Returns.
How can I update my bank details?
We do not allow any Bank/Pan details change in our system. Only in case of Bank Merger/Closure, we allow bank details modifications.
In case of IFSC changes, request you to share snapshot of the updated passbook/Cheque book/m-passbook/SMS/Email from the bank with the new IFSC code. For bank account closure, please share the bank closure documents such as updated passbook/SMS/email from the bank with us.
After the successful verification, we will update your bank details in our records.
Can I submit my parents/friends bank details?
Sorry, we ONLY accept details of bank accounts that have been opened in your name (Joint Accounts are also not accepted). In case you submit the account details does not belong to you, your details will not be processed and hence no payment will be processed.
My TDS deducted in March’21 is not updated/reflecting in Form 16 for Jan-March 2020-2021 quarter?
TDS deducted in the month of March’21 will be reflecting in your April month earnings and in the TDS form for the quarter April-June 2021 as the payment was processed in the month of April’21. Payment credited month is considered for TDS submission.
How will I get the TDS certificate for a particular quarter?
For any form 16 A (TDS for all quarters) request, please mail to your subject coordinator.
Payment Info Payment details for May 2022 are now available on Expert payment dashboard. Payments of May and previous month payments will be processed by 18th June 2022. TDS certificates are currently not available on payment dashboard. Apologies ...
We do not allow any Bank/Pan details change in our system. Only in case of Bank Merger/Closure, we allow bank details modifications. In case of IFSC changes, request you to share snapshot of the updated passbook/Cheque book/m-passbook/SMS/Email from ...
With effect from 1st July 2021 due to bank merger of Allahabad bank with Indian bank and Syndicate bank with Canara bank, IFSC codes of the Allahabad and Syndicate bank holders may have changed. We have shared an email to you to update your bank ...
TDS forms for Q1-Q2 of 2021-2022 are now available, request you to connect with your Subject Coordinator. Why have you deducted 10% TDS from my Payment? As per the Income Tax Guidelines: We are required to deduct 10% TDS(Tax Deducted At Source) on ...
We periodically validate bank accounts of our Experts as a part of statutory requirements. During this process, you might receive a notification from your bank stating that Re.1 has been credited to your account on behalf of Chegg India Pvt Ltd. This ...