All about bank details, TDS and payment

Payment, TDS and Bank Details

How are Payments processed in Chegg?

We process Expert payments once a month. Payments are processed through NEFT Bank transfer by 15th of Every month for the solutions submitted in the last month between 1st-31st.

For Example- For all the Valid responses submitted by an expert between 1st-31st January 2021, payments will be processed by 15th February 2021.

Know all about Chegg's payment process with the help of the video below:

Please note: Payment details for the month of March 2022 will be available on Expert payment dashboard by 13th April end of the day. March 2022 payments will be processed by 18th April'22

You can visit your Payment Dashboard to access your Payment Details.
Please follow the steps given below to view your Payment details on the payment dashboard or check out the video here:

1. Sign up for the first time using your registered email id & generate/set up a password (Ignore if already signed up)
2.Open your mail inbox and click on the link to Create New Password
3. Log-in  using the new password at
4.Click on ‘Payment Details/Payment Certificate’ to see your monthly earnings

Will I be notified how much payment I will be getting in a month?

You shall receive details of your earning for the current month on/before 13th (date) of the subsequent month on Expert Payment Dashboard ( and the corresponding payments would be processed to your bank account by 15th (date).

Please Note: 
  1. YOU WILL NOT BE RECEIVING ANY SEPARATE PAYMENT EMAIL(S) WITH PAYMENT DETAILS. You need to check your payment details on expert payment dashboard(EPD).
  2. The earnings displayed on the portal, reflect the amount which is in process/already paid to you, or payable in case your bank/PAN details haven’t been verified yet. 
  3. To view your details clearly, open the web application on the laptop/desktop only.

My payment was reversed from my bank account (Return back payment)?

We tried processing your payments but your bank refused to process it. Don't worry, your payment is safe with us, and we'll try and process it again in the next payment cycle.

Payments are reversed mainly due to one/more of following reasons: 

1. Bank details submitted by you are incorrect.

2. Your bank details pertain to an account which is not operational.

3. Bank details provided by you pertain to an account which is JOINTLY held by more than 1 party.

4. Your name as per our records does not match with the name available in bank records.

Why have you deducted 10% TDS from my Payment?

As per the Income Tax Guidelines: We are required to deduct 10% TDS(Tax Deducted At Source) on all Expert payments that we process. For all such deductions made, we will provide you with a TDS certificate/Form 16 every quarter which you may use for claiming IT refunds (if eligible) at the time of filing your Income Tax Returns.

How can I update my bank details? 

We do not allow any Bank/Pan details change in our system. Only in case of Bank Merger/Closure, we allow bank details modifications.

In case of IFSC changes, request you to share snapshot of the updated passbook/Cheque book/m-passbook/SMS/Email from the bank with the new IFSC code. For bank account closure, please share the bank closure documents such as updated passbook/SMS/email from the bank with us.

After the successful verification, we will update your bank details in our records.

Can I submit my parents/friends bank details?

Sorry, we ONLY accept details of bank accounts that have been opened in your name (Joint Accounts are also not accepted). In case you submit the account details does not belong to you, your details will not be processed and hence no payment will be processed.

My TDS deducted in March’21 is not updated/reflecting in Form 16 for Jan-March 2020-2021 quarter?

TDS deducted in the month of March’21 will be reflecting in your April month earnings and in the TDS form for the quarter April-June 2021 as the payment was processed in the month of April’21. Payment credited month is considered for TDS submission.

How will I get the TDS certificate for a particular quarter?

For any form 16 A (TDS for all quarters) request, please mail to your subject coordinator.