What is the ‘My stats’ section on Chegg Q&A?
The My stats section on the Q&A authoring dashboard provides information about the number of questions you have skipped, solved, and your CF score. You can find your daily, weekly, or monthly stats in the dropdown menu.
Why is my CF/solution/skip NA?
If your solutions are not rated yet by students, the CF Score will be NA (Not available).
If you've not authored or skipped any question on Chegg Q&A, then the solution and skip count will be NA (Not available).
From where can I access all you’re my solutions if they are not visible in stats?
Click on the My solutions tab on the Chegg Q&A dashboard to access all the solutions that have been provided so far.
It’s important to note that the stats section including the CF score gets reset on the 1st of every month (at 1:30 PM from mid-November- mid March and at 12:30 pm from mid-March -15th November, as per DST timings). This provides better clarification on the number of questions skipped and solved in a month.
I solved x number of total questions as per My solutions, but the total number of questions is showing less in My Stats/Payment details (got no deleted question/solution or HCV flagging), why?
The respective questions are counted in the earlier payment cycle as the stats section gets reset on the 1st of every month (at 1:30 PM from mid-November- mid-March and at 12:30 pm from mid-March -15th November, as per DST timings).
For example, you did 4 questions before 1:30 PM and then 5 questions after 1:30 PM, both on the same day 1st December’23. Then, those 4 questions will be considered done on 30th November’23 (November’23 payout) and the 5 questions on 1st December’23 (December’23 payout).
My CF Score is showing above 80% in the Stats section, still, I’m getting a low CF Score warning!
The stats table in the Q&A dashboard does not reflect downvotes on the solutions you solved earlier than the current month. Therefore, your overall CF Score may be low and hence, you are getting the respective warning.
‘My Stats’ section is not getting updated, please help!
At times, owing to temporary technical glitch/delay, you may see your solution count on the stats table to be less or not getting updated. If your count does not get updated within 24 hrs, please raise a ticket.