We are excited to announce enhancements to our support system aimed at elevating your experience with us!
Note -When escalating an issue to the escalation desks, please ensure to include the ticket number of the previously resolved query provided by the support desk. If the concern has not been previously resolved by the support team, your ticket will be forwarded to the support team from the escalation desk
We are introducing two new escalation levels to ensure your concerns are promptly addressed:
In the event that you find the resolution provided by our support team unsatisfactory, you are encouraged to escalate your query to Level 1. If further assistance is required, please do not hesitate to escalate it to Level 2. These escalation emails should be utilized exclusively for such situations.
We urge you to utilize this escalation route judiciously, reserving it for critical moments that necessitate extra attention. Our primary goal is to offer you the support you deserve while maintaining an efficient process.
NOTE - Manager Support mailbox is now non-operational.
We appreciate your cooperation and understanding in this matter.
Chegg brings you a new & an amazing earning opportunity – Expert Reviewer Opportunity. As an Expert Reviewer (ER), you will be reviewing the solutions submitted by other experts on the Chegg Q&A board as per review guidelines. The reviewing ...
CEA- Chegg Expert Assistant Check out the video to learn more about CEA: Got queries? Now interact with Cea (a.k.a Sia), our Chegg Expert Assistant, and get solutions to your queries, 24*7*365. Link- www.bit.ly/chegghelp
Chegg Expert Platform 2.0 We’ve built a new experience for better quality and convenience for you. Please submit your feedback or report a bug for expert platform 2.0 here. Check out this video to know more about Expert platform 2.0 Features of ...
TDS - Form 16A for Q4 (Jan-Mar'23) of 2022-2023 is now available, request you to visit Expert Payment Dashboard or connect with your Subject Coordinator. Why have you deducted 10% TDS from my Payment? As per the Income Tax Guidelines: We are required ...
What is the Chegg Expert Review Practice Site & How do I Review Solutions on Chegg? Check out the video below to know all about Chegg’s Expert Review Practice site: Once you have received the opportunity* email from us, follow these steps to start ...