What is CF score on Chegg QA?

CF Score

What is CF score?

CF score is a measure of the quality of solutions you submit. It is typically the % of positive ratings your solutions receive and is based on ratings given by students.

Note: Quality badges are not converted into ratings, thus, the CF Score calculation is done on the basis of student ratings only.

Know all about CF score with this video: 

To continue contributing on Chegg Q&A, you are advised to maintain a healthy CF score of 80% and above.

Note: Low CF scores are grounds for revocation of authoring privileges.

CF Score calculation

Let us give you an example of how the CF score is calculated: If you have submitted 20 solutions and you get a total of 10 ratings, with eight positive and 2 negative ratings then your CF score is 80% (8 positive ratings/ 10 total ratings).

Now if you get one more positive rating, then your CF score will be 9/11 (positive ratings/total ratings) = 81.8% but if you get a negative rating, then your CF score will be 8/11= 72.7%.

Why I'm seeing "Low CF Score warning", my CF Score is above 80% in My Stats?

It means your overall CF Score is below 80%. In My Stats, only monthly, weekly and the daily CF Score is displayed.

How can I improve my CF score? I want to provide good Quality Solutions.

Checkout this short tutorial on how to avoid giving incorrect solutions:


We would like to convey crucial points that will not only help you to improve your authoring quality/CF score, but also build a great profile with us.

Below are the common errors which experts usually commit while authoring:

Plagiarized Solution – Plagiarism is using someone else’s work and presenting it as a part of the solution. Note: If you are not sure about the solution then skip the question using “I cannot solve this question, because: with the sub-option, I don’t know the solution”.
Giving Direct Solutions to Multiple Choices Questions – As per the guideline, provide detailed steps/explanations for the correct solutions. If you are authoring anything just make sure the handwriting is very clear and legible.
Writing comments in the authoring section about a question – Authoring section is for submitting solutions only! You might get revoked due to this, and we never want that to happen!
If a question has a link to another website for details – We do not appreciate this from the students. Please SKIP such questions as "This question violates authoring guidelines: with the sub-option, Copyright/External URL".
Calculation errors –Please double-check the calculation before submitting the solution. Your challenging work will be in vain if you make some calculation errors.
Not Skipping Incomplete Questions – If a question is incomplete, then you should SKIP the question using “I cannot solve this question, because: with the sub-option, Question is incomplete” and provide What is missing comments in the SKIP section only. Do not write any comments in the authoring section.

Always submit correct, step by step detailed explanation in your solutions. You can attach neat and readable images and diagram whenever required.
For more clarity on Chegg Q&A Authoring Guidelines , please check out our latest guideline documents- Chegg-authoring-guideline

Students are down voting my solution even when my solutions are correct? What should I do?

Students usually down vote solutions if they find them to be incorrect/irrelevant/incomplete, generally students do so when they are not able to understand the solution posted by experts. Please explain the solution in detail to ensure the student's understanding and satisfaction.

For detailed information, check out the video below:

Note: Please refrain from posting unnecessary/ argumentative/ irrelevant comments as this may lead to revocation of your authoring privileges.

Many students can view your solution and hence you may receive multiple ratings on your solution. Also we do not review solutions on request. Once students rate the solution, it is not possible to change the rating unless they upvote or downvote the same.

    Video Gallery- Resolve your queries instantly

      • Related Articles

      • Check My Structure: A Feature To Create Better-Structured Chegg Solutions

        The ‘Check My Structure’ feature on the Chegg authoring platform serves as a 24/7 guide to help you create better-structured solutions. The ‘Check Structure’ button is always available while you create your solution. When you click the ‘Submit your ...
      • All about "My stats" section on Q&A

        My stats section on Chegg Q&A Please check out the below video to know all about my stats section: What is My stats section? My stats section on Q&A authoring dashboard provides the information about number of questions you have skipped, solved and ...
      • Learn through informative video tutorials and improve your authoring on Chegg Q&A

        Authoring related videos - How to login to chegg Q&A dashboard and check account status- Payment related videos - Expert platform 2.0 related videos - Q&A dashboard related queries- Others-
      • Learn to categorize your query correctly for faster resolution

        Ever wondered how can you get the resolution of your query asap? Categorize your query correctly and get quick help from your support team. Check out the below video: Correct categorization=faster query resolution. Once you land on the Support ticket ...
      • Frequently Asked questions

        FAQs (Frequent Ask Questions) 1) I'm not able to access my account as it is revoked, please reinstate! Once revoked, the account cannot be reinstated in the same or any other subject. Payments are processed by the 15th of every month for the valid ...