Chegg Quality Reviews: Feedback given by In-house team for authored solutions

Chegg Quality Review: How to Improve Your Solutions with Quality Reviews

Quality reviews are the feedback our in-house team gives for accuracy, thoroughness, and adherence to the Q&A guidelines that experts received on solutions. Your solutions are evaluated by our Quality team and are given a Quality Check/ QC score ranging from 0-5. Now, along with the scores, you will also be provided with badges as follows: 

The new feature has 3 badges, distinguished by colour: 
- Green means “satisfactory” 
- Yellow means “neutral” 
- Red means “unsatisfactory” 


We advise you to use the Quality reviews to improve your authoring quality and make sure not to repeat the same mistakes. This way, you can refine your solutions and offer the best solution to students. We will surely provide timely and regular feedback on your solutions.  


Let us also walk you through some of the most common and frequent feedback experts receive in their Quality Review: 

1) Solution with Missing steps/Incomplete solution/Missing explanation- In this case, you have either not provided the complete steps or have provided a direct solution without a complete explanation. For example, if you have received a question to explain photosynthesis, you need to provide the solution with a proper definition of photosynthesis, followed by its concepts, and provide a detailed explanation along with a well-labelled diagram if required. 


2) Plagiarized solution- Plagiarism is the practice of taking someone else's work or ideas and passing them off as one's own.  

Different forms of plagiarism include Copying from other sources, rearranging sentences, partial sentence plagiarism, and copying diagrams, charts, and graphs. Please note: Chegg follows a zero-tolerance policy against plagiarism. A copied solution link is always provided by our quality team for your reference. In case you get the same question that you have previously solved, always add more explanations/steps for students’ better learning experience. Learn more about plagiarism by clicking on this link: 


3) Typo/Spelling/Grammar Mistakes- This reason implies that your solution is conceptually correct, however, there are a few typo/spelling/grammatical mistakes. To provide good quality solutions, it is also important to make sure the solution is without any typos and is grammatically correct. 


4) Honor Code Violation (HCV)- Please do not solve if the question is from a Quiz, Test, or Exam. Attempting such questions comes under HCV. Also, questions containing the name of the university, author or professor names, book names, publication names or logos, third party links, external URL logo, name, trademark, and copyright content should not be solved and skipped using "This question violates authoring guidelines:” with the applicable sub-options “Exam/Test/Quiz, Copyright/External URL or Points/Marks/Grades”. In case of a cropped output image or screenshot, the cropped part should be without the third-party IDE name, logo or external link. Please avoid posting screenshots that are uncropped. Promoting other websites/products are an abuse of the system.  


5) Honor Code Violation (HCV)-Direct Solution- Submitting Direct solutions are not allowed and is considered as an Honor code violation 


6) Solved Invalid Questions- In case you get a question that should not be solved as per the Authoring Guidelines, for example, the question is activity or opinion-based, then you are advised not to attempt these questions as there is no universally correct solution for them and should be skipped under “This question violates authoring guidelines” with the sub-option, “Requires Lab work or Spam” accordingly. If the question is not completely readable or is not complete (even when the data is written by the student separately/available in public separately/can be deduced), please skip those questions using “I cannot solve this question, because” with the sub-option, “Question is incomplete” and provide the missing comments in the SKIP section only.  


7) Abusive Solution- Solving a question that violates the Chegg Honor code will be considered spam as per the Chegg Authoring Guidelines. Questions containing third-party URLs, or the above violation terms, such questions should be skipped using "This question violates authoring guidelines:” with the sub-option “Copyright/External URL”. In the review, you will also get the exact reason for considering it as an invalid solution. 


8) Diagram/Table/Plot or relevant data missing- It is extremely important to provide a solution with complete information.  In case you miss out on providing a supporting diagram/table/plot or any relevant data in your solution, then you will get a quality review for this reason. 


Please note: 

1. Every month, we will be sharing the number of Valid responses submitted by you over emails. You will get payment by 12th of the current month for valid responses submitted in the previous month. 

2. Note: Our in-house Quality review team keeps reviewing your solutions and periodically shares feedback. 

3. Also, we do not process Quality review check for any specific question IDs on request. 

4. You will not be paid for the solutions with a red badge.  


How often will I get quality reviews? 


You will receive the quality reviews more frequently if you are regular on Chegg Q&A. 

Note: The more you solve, the faster you will receive the quality review. 

My question has been flagged with Honor Code Violation! 


As per our quality team, you have violated Chegg's honor code in your respective solution. 


We suggest you kindly go through our recent authoring guidelines and training programs on the Chegg learning platform. Click here to check out the Expert Engagement Terms and Conditions. Please make sure you submit correct and complete solutions and follow the authoring guidelines. 

Note: Honor Code Violation flagged solutions are given a 0 QC Score. Also, you will be glad to know that now you can check the reason for solution/question deletion. Kindly check the respective solution/question in the My Solution section of the authoring dashboard.