Chegg Quality Reviews: Feedback given by In-house team for authored solutions

Chegg Quality Review: How to Improve Your Solutions with Quality Reviews

Quality reviews are feedback from our quality team to help you improve your solutions and enhance the student learning experience.
Solutions are evaluated based on six key parameters: Relevancy, Completeness, Accuracy, Clarity, Structure, and Voice.

To check your Quality Reviews, go to ‘My Solutions' tab. You will find:
Student Rating – Given directly by students in the form of a thumbs up or thumbs down.
Chegg Feedback – Provided by the Chegg Quality team as part of the quality review process.

Chegg Feedback is classified into three categories:


 

We advise you to use the Quality reviews to improve your authoring quality and make sure not to repeat the same mistakes. This way, you can refine your solutions and offer the best solution to students. We will surely provide timely and regular feedback on your solutions.  

 

Let us also walk you through some of the most common and frequent feedback experts receive in their Quality Review: 
 

1) Solution with Missing steps/Incomplete solution/Missing explanation- In this case, you have either not provided the complete steps or have provided a direct solution without a complete explanation. For example, if you have received a question to explain photosynthesis, you need to provide the solution with a proper definition of photosynthesis, followed by its concepts, and provide a detailed explanation along with a well-labelled diagram if required. 

 

2) Plagiarized solution- Plagiarism is the practice of taking someone else's work or ideas and passing them off as one's own.  

Different forms of plagiarism include Copying from other sources, rearranging sentences, partial sentence plagiarism, and copying diagrams, charts, and graphs. Please note: Chegg follows a zero-tolerance policy against plagiarism. A copied solution link is always provided by our quality team for your reference. In case you get the same question that you have previously solved, always add more explanations/steps for student's better learning experience.

 

3) Typo/Spelling/Grammar Mistakes- This reason indicates that your solution is conceptually correct; however, it contains minor typos, spelling, or grammatical errors. To ensure high-quality solutions, it's important that your submissions are free from such mistakes and are grammatically accurate. 

 

4) Honor Code Violation (HCV)- Please do not solve if the question is from a Quiz, Test, or Exam. Attempting such questions comes under HCV. Also, questions containing the name of the university, author or professor names, book names, publication names or logos, third party links, external URL logo, name, trademark, and copyright content should not be solved and skipped using "This question violates authoring guidelines:” with the applicable sub-options “Exam/Test/Quiz, Copyright/External URL or Points/Marks/Grades”. In case of a cropped output image or screenshot, the cropped part should be without the third-party IDE name, logo or external link. Please avoid posting screenshots that are uncropped. Promoting other websites/products are an abuse of the system.  

 

5) Honor Code Violation (HCV)-Direct Solution- Submitting Direct solutions are not allowed and is considered as an Honor code violation 

 

6) Solved Invalid Questions- In case you get a question that should not be solved as per the Authoring Guidelines, for example, the question is activity or opinion-based, then you are advised not to attempt these questions as there is no universally correct solution for them and should be skipped under “This question violates authoring guidelines” with the sub-option, “Requires Lab work or Spam” accordingly. If the question is not completely readable or is not complete (even when the data is written by the student separately/available in public separately/can be deduced), please skip those questions using “I cannot solve this question, because” with the sub-option, “Question is incomplete” and provide the missing comments in the SKIP section only.  

 

7) Abusive Solution- Solving a question that violates the Chegg Honor code will be considered spam as per the Chegg Authoring Guidelines. Questions containing third-party URLs, or the above violation terms, such questions should be skipped using "This question violates authoring guidelines:” with the sub-option “Copyright/External URL”. In the review, you will also get the exact reason for considering it as an invalid solution. 

 

8) Diagram/Table/Plot or relevant data missing- It is extremely important to provide a solution with complete information.  In case you miss out on providing a supporting diagram/table/plot or any relevant data in your solution, then you will get a quality review for this reason. 

 

Please note: 

1. Every month, we will share the number of valid responses submitted by you via email. Payment for valid responses submitted in the previous month will be processed by the 15th of the current month. 

2. Our in-house Quality review team keeps reviewing your solutions and periodically shares feedback. 

3. We do not process Quality review check for any specific question ID(s) on request. 

4. You will not be paid for the solutions with a red feedback.  

 

FAQs:
 

1. How often will I get quality reviews?
You will receive quality reviews more frequently if you are consistently active on Chegg Q&A.
Note: The more questions you solve, the sooner you will receive your quality review

2. My question has been flagged with Honor Code Violation! 

As per our quality team, you have violated Chegg's honor code in your respective solution. We suggest you kindly go through our recent authoring guidelines  and click here to check out the Expert Engagement Terms and Conditions. Please make sure you submit correct and complete solutions and follow the authoring guidelines. 

 
Note: Solutions flagged for Honor Code violations receive a QC Score of 0. You can also view the reason for the deletion of a solution or question by checking the respective entry in the 'My Solutions' section of the authoring dashboard.


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