FAQs (Frequent Ask Questions)
1.) My IFSC code has been changed due to bank merger or shift in branch. Can I change it?
2.) Can I change my Q&A subject preference?
3.) I am an expert at Chegg
and have provided solutions, can I get experience certificate?
4.) When will I get paid for my answers?
5.) From where I can
download my payment details?
6.) My stats are not updating. What should I do?
7.) Does my CF score or answer quality have any impact on my payment?
Yes, maintaining a healthy CF Score is essential for receiving payments. If the quality of your answers drops below our quality standards, Chegg reserves the right to deduct appropriate amount from your payouts.
8.) Do I get to know details of the answers for which payments were deducted by Chegg for not conforming to quality standards?
No. When our in-house team identifies an answer that does not conform to our quality standards, the answer gets deleted from our platform immediately to ensure students do not have a poor learning experience. Once the answer is deleted, you would not be able to view the same.
9.) My payment has
returned bank, I have received a link to update my bank details. When will my
payment be credited?
10.) What do I do if I exceed my answering threshold limit for the day?
You can come back the next day to submit more answers. Your daily answering threshold gets revised basis on your daily performance. The better you perform; the higher will be your answering limit.
11.) Who evaluates my answers? When do I get a feedback report?
12.) I have an upvote and downvote on the same solution. What should I do?
13.) I am getting something went wrong error. What should I do?
14.) How can I calculate my CF score?
15.) Can I opt out?
16.) Can I edit/comment on my solution?
17.) Can I update my email
18.) Can I update my mobile
19.) How many questions can I skip? Can it revoke my account?
You can skip as many questions as you like. However, please ensure you select the correct skip reason while skipping because wrong skip reason would be considered as an abusive activity.
20.) Is the hiring currently
21.) I am getting “you
are a robot” error, is my account revoked?
22.) Where can I get the answering guidelines?
24.) Am I eligible for Bonus?